Method of operation of Loydd Software

Have you had contact with Loydd Software and have a suggestion or complaint about our methods? We would appreciate it if you let us know. Suggestions related to the Service or software can be sent to support@loyddsoftware.com Complaints can be submitted most quickly using the complaint form below. It is also possible to send in your comments by mail (Attn: Complaint Management Department).

Loydd Software always handles a complaint procedure according to the Code of Conduct of the Dutch Association of Enterprises (NVI).

Please note!
Complaint forms in which you do not provide a valid e-mail address or mailing address, unfortunately the head office cannot handle them. These will be removed. The form below is for complaints and/or suggestions regarding Loydd Software's conduct only.

Response to your complaint

Loydd Software will send you a confirmation of receipt of your complaint within 5 business days of receipt. In this acknowledgement we indicate that you will receive a substantive response within 15 working days. If these 15 business days are not feasible, we will notify you in writing.