Introduction

This is Loydd Software's privacy statement. Loydd Software believes it is important that your personal data is well protected. Personal data is processed through our website. For example, we store data when you visit the website and create an account or request information. Because we value your privacy, your personal data are processed and secured carefully. In doing so, Loydd Software complies with the laws and regulations governing the protection of personal data. In this privacy statement, we explain what personal data we collect, for what purpose we do so and with whom it may be shared. We may amend the privacy statement if new developments give cause to do so. You will always find the most up-to-date privacy statement on our website. Furthermore, we will notify you of changes by e-mail or otherwise electronically. The latest version was updated on 24 June 2022. Please consult this privacy statement regularly to be informed of any changes.

The party responsible for processing personal data within the meaning of the law is Loydd Software, based in Rotterdam at Jufferstraat 396, registered with the Chamber of Commerce under number

When does this privacy statement apply?

This privacy statement applies to all personal data that Loydd Software collects and processes from visitors to the websites and users of services and products. By using our website and/or our services and products, you consent to the processing of your personal data in accordance with this privacy statement.

If you are under 16 years old, you are only allowed to enter data on our website and with the consent of a parent or guardian who has read this privacy statement. We kindly ask you not to enter any personal data on our website without this consent

This privacy statement does not apply to the use and processing of personal data from third-party websites that can be accessed via hyperlinks. In addition, Loydd Software is also in no way responsible for third-party advertisements.

What data do we collect and for what purposes?

The data we collect on the Loydd Software software.com website is data about your visit to our website (including cookies). In addition, we collect the data you leave via the contact form, which may include personal details, address details, email address and telephone number. The information from the contact form is used to respond to the message.

The data we collect when you create an account on one of Loydd Software's application environments (https://demo.Loydd Software .co.uk, and https://app.Loydd Software software.com) are login details (username and password), personal details, address details, email address, telephone number and data about your visit to our website (including cookies). Loydd Software uses this data for identification purposes and to be able to contact you as part of the proper performance of the service agreed with you. We also use the contact data to inform users about developments and information about our products and services, for example by sending newsletters.

In order to provide you with a good service, Loydd Software needs the above data from you. The provision of your personal data to Loydd Software is a necessary condition for entering into an agreement with Loydd Software. If you do not provide the data, it is unfortunately not possible to enter into an agreement with Loydd Software. We thus process your data because it is necessary for the performance of the agreement, and further data if you have given us permission to do so. If we process your data on the basis of your consent, you can revoke this consent at any time.

Furthermore, Loydd Software processes data of debtors of customers of Loydd Software. These data are personal details, address details, e-mail address and telephone number, as well as data on payment behaviour and communication between debtors and customers of Loydd Software. Loydd Software uses this data only for the performance of the services it offers to its customers.

When visiting the website, statistics are analysed. We have set up analytical software in accordance with the instruction of the Personal Data Authority so that the impact on your privacy is minimal. To measure the business use of our website, we use the Leadinfo service from Rotterdam. This service shows us company names and addresses based on IP addresses of our visitors. The IP address is not recorded in this process.

Do we use cookies?

We use different types of permanent and session cookies. A cookie is a small text file that is placed on your computer, smartphone or other device when you visit our website. Session cookies are deleted after closing the browser, and relate to a one-time visit. Permanent cookies, which are stored for several years depending on the type of cookie, allow us to recognise you the next time you visit our website.

Functional or necessary cookies

Necessary and functional cookies are used to facilitate logging in to our website and remember your settings and preferences on repeat visits.

Tracking pixels

In the mails we send to debtors on behalf of our clients, we use tracking pixels. These pixels are only used to register whether a mail has been received and opened. This information is recorded and can be viewed by the customer on whose behalf the communication was sent. This gives the customer in question insight into the status of communications sent on their behalf. The information collected via tracking pixels is stored in accordance with personal data retention periods.

Deleting and blocking cookies

Session cookies are automatically deleted after each visit. Permanent cookies can be deleted at any time via the browser settings. You can also choose not to allow cookies via the browser settings. Blocking and/or deleting cookies may result in the Loydd Software website no longer functioning (fully). For more information on blocking and deleting cookies, please consult your browser's manual and settings.

How long do we keep personal data?

Your personal data will not be kept for longer than reasonably necessary given the purposes for which the data was collected. For cookie retention periods, see the Cookies section of this privacy statement. To offer our services in the best possible way, we store the data you enter. As long as your account is active, the data will be retained. If you terminate the service or close your account on app.Loydd Software .nl or demo. Loydd Software .nl for a period of 3 years, we will delete the data.

You can request Loydd Software to delete or modify data at any time.

Loydd Software may choose not to delete certain personal data (immediately) if required to do so in view of legal retention periods or if it concerns personal data that Loydd Software retains on behalf of its customers and retaining this data does not constitute a disproportionate invasion of your privacy.

Which parties have access to which personal data?

In performing its services, Loydd Software may share certain personal data with third parties as reasonably necessary. These parties are:

• IT partners who provide hosting and maintenance of the website;
  Other partners whose cookies, plug-ins, applications and/or other software we use on the website (see section on cookies);
  Other third parties necessary for the performance of our services and products which in any event include mail processors, bailiffs, email, SMS and telephone dispatch service providers and banks or other financial institutions with whom Loydd Software works in the context of providing financing to Loydd Software customers.
  Where reasonably possible, Loydd Software will ensure that these third parties process the data in accordance with this privacy statement and use it only for the agreed purpose.

  We never sell, distribute or lease your personal data to third parties whose purpose is to use the data for direct marketing without your consent. Only if Loydd Software is required by law to do so will personal data be provided to supervisory authorities, tax authorities and investigative bodies. In such cases, Loydd Software will take appropriate measures that are reasonably necessary to ensure that your data are protected to the fullest extent possible.

  Inspection, correction and deletion

  You may request access to your personal data from us at any time. You may also request us to correct, supplement, delete or block your personal data if it is incorrect, incomplete, irrelevant or otherwise processed in violation of a legal requirement. You have the right to object to the processing of your personal data. If you have consented to the processing of personal data, you have the right to withdraw this consent. You also have the right to data portability.

  Moreover, within a created account, certain data can be changed by you at any time. If you are subscribed to a newsletter, each newsletter contains instructions on how to unsubscribe.

  If you have any complaints about the way we handle your data, please let us know so that we can address them. You also have the right to file a complaint with the Personal Data Authority.

  Any questions, objections, requests for inspection, correction and/or deletion of personal data can be addressed to:

   

  Tel: +31854017790
  Email: info@Loydd Software software.com

  Rotterdam office
  Jufferstraat 396
  3011 XM Rotterdam